Gainsight™, the Customer Success company, helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. Gainsight’s product helps you engage with customers effectively, deliver outcomes and track customer health consistently and transform the way your company orients around the customer. Gainsight provides a 360° view of customers and enables a seamless customer journey as your success, sales, marketing, executive and product management teams collaborate to make customers successful. Learn how leading companies like Adobe, Box, DocuSign, Micro Focus, Marketo and Workday use Gainsight to help their customers succeed at www.gainsight.com.
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from seamlessly connecting employees and customers across channels, on-premise and in the cloud. Over 10,000 companies in 100+ countries trust our #1 customer experience platform to drive great business outcomes and lasting relationships.
Amity provides the world’s most powerful Customer Success software. Amity senses changes in customer health or rhythms, recommends the right actions, and measures effectiveness. The combination of real-time playbooks, intelligence, and automation helps customer success organizations scale quickly and efficiently. Since 2012, Amity has been on a mission to make customer success the focus of every business everywhere. Amity’s customers increase adoption, renewals and revenue growth by earning the trust and confidence of their customers every day.
ChurnZero is a real-time Customer Success Platform that helps subscription businesses fight customer churn. Its software solutions allow businesses to understand how their customers use their product to increase product adoption, assess their health and their likelihood to renew, and give businesses the means to personalize the customer experience through timely and relevant touchpoints.
Quirk’s looks like a magazine and reads like a magazine. But it is much more than just a magazine. It is a place where the best, brightest and boldest in marketing research — clients and agencies alike — can exchange their best thinking. It is a platform that is intelligent, inquisitive and innovative. Everything we cover is designed to promote the use, value and understanding of marketing research and lead you to innovative insights.
Quirk’s is written for — and read by a global community of leaders in corporate marketing research departments and agencies. Each edition features original articles on research techniques, case studies, news, survey findings, global listings for conferences and up-to-date directories of market research product and service companies. But, the magazine is just the beginning. Quirk’s also produces webinars, events, e-newsletters, iPad, Android and Kindle Fire apps, a Linkedin Group and the most visited and most comprehensive industry Web site. Get your own free access at: www.quirks.com.
CRMXchange has developed unique industry insights into the business intelligence and professional programs required for successful operations. Known by our audience as the “event site,” we are experts in Webcast hosting. Visitors to the site can participate in over 100 yearly interactive educational webinars. Register free with CRMXchange to receive a wealth of online resources including: •Live webcasts •White paper and featured column library •Contact Center and CRM News •Vendor Directory •Calendar of Events from Around the World •Virtual Conferences in Workforce management, Quality Assurance, Speech Analytics and Multi-Channel Strategies www.crmxchange.com
CRMXchange is a premier web site dedicated to providing information in an interactive environment for CRM/Contact Center professionals. The site offers white papers, newsroom, monthly columns, a showcase for products and services for the industry, and free webinars on a variety of CRM and Contact Center issues.
As the only “delivery” company in Canada with access to every home and business (over 15 million points of call), Canada Post supports you throughout your efforts to create a positive experience for your customers. From Smartmail Marketing™ which leverages the power of physical mail, and unique data insights, right through to powerful shipping, ecommerce integration and delivery tools, Canada Post can get your brand into your prospects’ and customers’ hands.